Privacy policy

Your privacy is important to us. It is Krypteine's policy to respect your privacy and to comply with all applicable laws and regulations regarding personal information we may collect about you, including on our website, https://groupp.eu/, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event that our site contains links to third party sites and services, please be aware that these sites and services have their own privacy policies. After following a link to third-party content, you should read the information in their posted privacy policy about how they collect and use personal information. This privacy policy does not apply to any of your activities once you have left our site.

This policy will apply from 7 December 2021.

Last update: 7 December 2021

Information we collect
The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily provided" information refers to any information that you knowingly and actively provide to us when you use or participate in any of our services and promotions.

Automatically collected" information refers to any information sent automatically by your devices when accessing our products and services.

Log data

When you visit our website, our servers may automatically record standard data provided by your web browser. This may include the IP (Internet Protocol) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page and other details about your visit.

In addition, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances in which it occurred. This data may include technical details about your device, what you were trying to do when the error occurred and other technical information about the problem. You may not receive notification of these errors even when they occur, whether they have occurred or what the nature of the error is.

You should be aware that, although this information does not in itself identify a person, it may be possible to combine it with other data to identify individual persons.

Equipment data

When you visit our website or interact with our services, we may automatically collect data about your device, such as :

Type of appliance
Operating system
Unique device identifiers
Device settings
Geolocation data
The data we collect may depend on the individual settings of your device and software. We recommend that you check the policies of your device manufacturer or software provider to see what information they make available to us.

Collection and use of information

We may collect personal information about you when you carry out any of the following operations on our website:

Use a mobile device or web browser to access our content.
You contact us by e-mail, on social media or any other similar technology.
When you mention us on social media
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other reliable sources. For example, our marketing and market research activities may provide us with data and insights, which we may combine with information about how visitors use our site to improve our site and your experience of it.

Security of your personal information

When we collect and process personal information, and while we retain that information, we protect it by commercially acceptable means against loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we do our best to protect the personal information you provide to us, please be aware that no method of electronic transmission or storage is 100 % secure and that no one can guarantee absolute data security.

You are responsible for the choice of any password and its overall level of security, and you must ensure the security of your own information within the limits of our services. For example, you must ensure that you do not make your personal information publicly available via our platform.

How long we keep your personal information

We only keep your personal information for as long as we need it. This period may depend on how we use your information in accordance with this privacy policy. For example, if you provided us with personal information, such as an email address, when you contacted us about a specific request, we may retain that information for the duration of your request and for our own records so that we can deal effectively with similar requests in the future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all identifying details.

However, if necessary, we may retain your personal information to comply with a legal, accounting or reporting obligation, or for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes.

Children's privacy

Our products and services are not aimed directly at children under 13, and we do not knowingly collect personal information from children under 13.

Disclosure of personal information to third parties

We may disclose personal information to a parent company, subsidiary or affiliate of our company
third party service providers to enable them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analysts, error loggers, debt collectors, maintenance or problem resolution providers, marketing providers, professional advisers and payment system operators

our employees, subcontractors and/or related entities
our existing or potential agents or business partners
credit bureaus, courts, tribunals and regulatory authorities, if you fail to pay for goods or services we have provided to you
courts, regulatory authorities and law enforcement officials, as required by law, in connection with any current or future legal proceedings, or to establish, exercise or defend our legal rights
third parties, including agents or subcontractors, who help us provide you with information, products, services or direct marketing campaigns
third parties for data collection and processing
an entity that purchases or to which we transfer all or substantially all of our assets and operations.
The third parties we currently use include

Google Analytics
WordPress
Your rights and control over your personal information
Your choice: by providing us with personal information, you understand that we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You are not obliged to provide us with any personal information, but failure to do so may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about another person, you represent and warrant that you have that person's consent to provide that personal information to us.

Marketing consent: If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You can request details of the personal information we hold about you.

Correction: If you believe that any information we are holding on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the contact details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Non-discrimination: We will not discriminate against you in exercising any of your rights in relation to your personal information. Unless your personal information is necessary to provide you with a particular service or offering (for example, the provision of user support), we will not refuse you any goods or services and/or charge you different prices or rates for goods or services, including granting you discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with the laws applicable to us in relation to any data breach.

Complaints: If you believe that we have breached any relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulator or data protection authority about your complaint.

Unsubscribe: To unsubscribe from our email database or to stop receiving communications (including marketing communications), please contact us using the contact details provided in this privacy policy or by using the unsubscribe facilities provided in the communication. We may need to ask you for specific information to help us confirm your identity.

Use of cookies

We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, to help us understand how you use our site. This helps us to offer you content based on the preferences you have specified.

Please refer to our cookies policy for further information.

Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we will include data, including your personal information, among the assets transferred to any party that acquires us. You acknowledge that such transfers may occur and that the parties acquiring us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will be bound by because it forms the basis of any ownership or use rights we have in such information.

Limits of our policy

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and policies of these sites and cannot accept responsibility for their respective privacy practices.

Changes to this policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or changes in laws or regulations. If we decide to change this Privacy Policy, we will post those changes on the same link through which you access this Privacy Policy.

If required by law, we will obtain your authorisation or give you the opportunity to accept or refuse, as appropriate, any new use of your personal information.

Additional disclosures for compliance with the General Data Protection Regulation (GDPR) (EU)
Data controller / Data processor
The GDPR distinguishes between organisations that process personal information for their own purposes (referred to as "data controllers" ) and organisations that process personal information on behalf of other organisations (referred to as "data processors" ). We, Krypteine, located at the address provided in our Contact Us section, are a data controller and/or data processor with respect to the personal information you provide to us.

Legal basis for processing your personal information

We only collect and use your personal information where we have the legal right to do so. If we do, we will collect and use your personal information lawfully, fairly and transparently. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek the consent of your parent or legal guardian to process your personal information for that specific purpose.

Our legal bases depend on the services you use and how you use them. This means that we only collect and use your information for the following purposes:

Your consent

When you give us your consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the means we make available to you, but this will not affect any use of your information that has already taken place. When you contact us, you may consent to the use of your name and email address so that we can respond to your request. Although you can ask us to delete your details at any time, we cannot recall emails we have already sent. If you have any further questions about how to withdraw your consent, please do not hesitate to enquire using the details provided in the "Contact Us" section of this Privacy Policy.

Performance of a contract or transaction

Where you have entered into a contract or transaction with us, or in order to take preparatory steps before we enter into a contract or transaction with you. For example, if you contact us with an enquiry, we may need personal information such as your name and contact details in order to respond to you.

Our legitimate interests

Where we consider it necessary for our legitimate interests, for example to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis and measures taken to protect our legal rights and interests.

Your rights and control over your personal information

Restriction: You have the right to ask us to restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe that your personal information has been processed unlawfully; (iii) you need us to retain personal information solely for the purposes of a legal claim; or (iv) we are considering your objection in relation to processing on the basis of legitimate interests.

Objecting to processing: You have the right to object to the processing of your personal information that is based on our legitimate interests or the public interest. In this case, we must provide compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, in order to proceed with the processing of your personal information.

Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide you with this information in CSV or other machine-readable format. You may also have the right to request that we transfer this personal information to a third party.

Deletion: You may have the right to ask us to delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or our products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will explain to you in response to your request. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have deleted such information from our services or deactivated your account.

Contact us

If you have any questions or concerns about your privacy, you can contact us using the following details:

Krypteine
https://groupp.eu/contact/

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